For International Delivery rates and approx. delivery times please click here.
Standard UK Mainland Delivery (2-3 day service): £4.95 on couriered orders under 15kg, FREE on couriered orders over £50 and under 15kg in weight and 1m in length.
Next Day UK Mainland Delivery (orders placed before 2pm Monday-Thursday *Excluding Bank Holidays): £6.95 on couriered orders under 15kg in weight and 1m in length, FREE when you spend over £100 - enter code FAST24 at the checkout
Saturday UK Mainland Delivery (orders placed before 2pm Friday *Excluding Bank Holidays): £13.95 on couriered orders under 15kg
For palletised items, such as Timber, Feed and Bedding, delivered by one of our CFS delivery vehicles the shipping cost will be quoted at the checkout and will be based on your delivery postcode. We aim to deliver these orders between 3 and 5 working days, however this may vary based on seasonality.
For palletised orders to be delivered to postcodes outside of our local delivery zone, please call 01625 861588 for a delivery quote.
Scottish Highlands and Islands, Northern Ireland, Isle of White and Isles of Scilly Delivery Information
Please enter your postcode at the checkout for a delivery quote.
We May Require A Signature
To ensure you receive your order as quickly as possible, please make sure you give us a delivery address where someone will be available to accept it as many of our parcels require a signature. We will gladly deliver to a family member, neighbour or place of work if it is more convenient for you. In this case, please ensure that you let us know beforehand.
If We Anticipate A Delay
In the rare instance that there will be an unexpected delay with your order, we will notify you and provide you with an alternative delivery date at your convenience. If you are not happy with the revised date, your order will be cancelled and we will refund your order in full. In no event shall we be liable for any damages or penalty for any delay in delivery.
Problems With Your Delivery
Please contact us within 5 working days if any parts of your order are missing or damaged, making sure you keep your delivery note and all packaging. If you do not contact us within this timeframe we will not be able to accept any claims for goods that have been damaged or lost in transit. This includes items delivered by couriers, pallets and the CFS delivery network.
You will receive a notification of dispatch with your consignment number. If the service on which we've sent your parcel is tracked then you can use this consignment number to track your parcel on the courier’s own website.
Collect From Store
If you live close by, you can also collect direct from our store for free and you will be informed when your items are ready to collect. Your order will be held in store for 7 calendar days only, after which if you fail to collect we will cancel your order and provide you with a refund. When collecting your item in store please bring with you a print out of your order confirmation and proof of ID (this can be a driving license, passport, ID card, utility bill or payment card)
Please contact our internet department for more details on 01625 861588 or firstname.lastname@example.org
For information regarding our Returns & Refunds policy, please click here.